At Elitrend, we try to make your shopping experience as fuss-free as possible. We understand that you may have some doubts over the course of shopping. We would appreciate if you could take some time to read through this guide should you need any clarification.
Do approach our friendly customer service team if you need further assistance at firstname.lastname@example.org and we will try out best to assist you in the shortest time possible.
1) HOW DO I MAKE A PURCHASE?
1. Browse through our collection.
2. See something you like? Add the item to cart and proceed to checkout after you're done.
3. Follow the checkout steps as shown on site accordingly.
4. Sign up for an account with us or you may checkout as a guest to proceed with purchasing.
Please ensure that the mailing address you've provided is correct for smooth delivery of your items.
2) DO I NEED TO SIGN UP FOR AN ACCOUNT TO PURCHASE?
No, you may checkout as a guest to make a purchase.
However, setting up an account will allow you to order without having to fill in your details every time you shop with us, and will give you benefits such as order tracking, regular newsletters, and first-hand news of our exclusive discounts and special offers! You can sign up right now, or you can start shopping straight away and set up your account during checkout, whichever you prefer :)
1) HOW DO I PAY FOR MY ORDER?
2. Debit/Credit Card
Note that prices are displayed and charged in base currency SGD Singapore Dollars together with various listed international currencies. The exchange rate will be determined byInternational credit card providers.
2) I HAVE A DISCOUNT CODE, HOW CAN I USE IT IN PAYING FOR MY ORDERS?
Simply key in your discount code during checkout and your total amount will be updated accordingly.
- Only one discount code can be used per order.
- Please always check further terms and conditions supplied with the code.
3) I HAVE CONFIRMED MY ORDER, CAN I AMEND OR CANCEL IT?
Please be confirm about your orders before checkout. Unfortunately, it is not possible for you to amend or cancel items within your order once it has been confirmed.
To check your orders, simply log into your account, go to My Account, and click on the ‘History and Details of your orders’ tab.